Category Archives: Tech Support
Tech support refers to the services provided to users to help them troubleshoot technical issues with their computer hardware or software. This could range from basic software installation and setup to complex hardware repairs and system maintenance.
Effective tech support requires a combination of technical expertise, communication skills, and a customer-oriented approach. A good tech support team should be knowledgeable about the latest hardware and software technologies, and able to diagnose and solve technical problems quickly and efficiently.
In addition to technical skills, tech support personnel should also possess strong communication and interpersonal skills. This allows them to effectively communicate technical information to users in a clear and understandable way, and to provide helpful guidance and support throughout the troubleshooting process.
Tech support services can be provided remotely or on-site, depending on the nature and severity of the issue. Remote support allows technicians to diagnose and solve technical problems over the phone or through remote access tools, while on-site support requires technicians to physically visit the user’s location to diagnose and repair hardware issues.
Overall, effective tech support is essential for ensuring that users can get the most out of their computer systems and technology tools. With the right combination of technical expertise, communication skills, and customer-oriented approach, tech support personnel can help users overcome technical challenges and achieve their goals with confidence.
To find your saved WiFi Password on your Windows 10 Computer, follow these steps. Go to start on the lower left-hand side of your screen. Select “Settings” Click on Network & Internet Click on Status Click on “Network and Sharing Center” Click on your Wi-Fi Network name. In the Wi-Fi Popup click on Wireless Properties Read More
If you want to rotate your image left or right at 90 degrees or 180 degrees the process is simple in Windows. Recently I had a client send me their photos from their iPhone and all their images were turned to the left 90 degrees. We needed to upload the images to a gallery online. Read More
Recently my friend asked me how to organize files and folders on “Google Drive”. What was happening is that the interface differed from Windows 10 “File Explorer” for displaying the folders or directories. This led to much confusion, so this is my attempt to make the process a little more understandable. Folder Structure Think of Read More
Encryption, Decryption and MySQL in PHP is very important these days with hacker after hacker out there always ready to find new crafty ways to steal your customer’s information. Do not be a victim here because you do not have to be! Be proactive in your efforts to make your customers’ websites be a fortress Read More
Find out what IP addresses are connected to your server. [code]sudo apt-get install net-tools -y[/code] Check Server Load Be sure to check when everything is running normally, so you have a base number to compare it to. [code]grep processor /proc/cpuinfo | wc -l[/code] Checking Your Network Load We need to install nload for this operation. Read More
Many people like to use templates in Libre Office Writer because it saves them time and increases efficiency. Using temples is not that hard if you know where to go to get them and how to install them. Finding Templates In Libre Office Writer Navigate to your templates in Libre Office Writer by going to Read More
Ever wonder how to create a download link in PHP and then make it expire? Would you like to know how to expire a download link after a set number of times they download it? Do you want to know how to protect your files from people trying to steal your downloads? We are going Read More
Backing up your computer should be second nature these days. People lose a lot of valuable information from not backing up their computers. Backing up your computer is easy to do and you can automate backups in Windows 10 so you have a constant backup of your files. There are two different ways to back Read More
Stop PayPal Automatic Payments in less than 2 minutes. I love automatic tasks that make me more efficient, I am sure that you do as well. However sometimes, there are companies that find it all too convenient not to cancel an automatic payment when you have canceled your service with them. How To Stop Automatic Read More
To create an Ebay listing you must first have an Ebay account. Once you have that done then you may create Ebay listings for the purpose of selling. The process is pretty painless, all you need is an email to set it up. This tutorial will be mainly gears towards those beginners who want to Read More
Is Facebook pulling the wrong image from your website when you share website posts? Here is an easy fix you can do in 5 minutes. Facebook Debugger Tool For Incorrect Images Facebook has a debugger tool that you can use to help scrape the latest image from your post. Remember that Facebook caches your website Read More
UPDATE: Here is a video showing you how to upload to the Home Inventory App so you have all your transactions for the entire year on your application. Really valuable to me so I thought I would share it. https://youtu.be/Jp6-Oez5RUI PNC Bank | Download CSV Files Beyond 90 Days | Beginners Guide I bank at Read More
Create featured image with GIMP for WordPress, YouTube or any other social media platform. The process is easy you just need to know the dimensions or ratios. I am going to share those with you here. First though, I am going to show you how to create it yourself. If you are in a hurry Read More
Install GIMP 2.10 update with these simple instructions. This is for Ubuntu Operating System but you can use this Graphic Manipulation software on Mac and Windows as well. Install GIMP 2.10 + On Ubuntu 16.04 Here are some instructions on installing GIMP on Ubuntu 16.04. If you are like me then you are not ready Read More
This tutorial will show you how to use cloudflare DNS as a CDN {Content Delivery Network}. the process is fairly simple. You will have to log into 2 places. First log into your domain registrar and then Cloudflare. How To Use Cloudflare The first thing that you want to do is start an account at cloudflare.com Read More
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